Tag Archives: TCN

TCN Consumer Survey Stresses Call Center Menschlich Interaction

Good customer service is rewarded, but not as much as poor customer service hurts. A new consumer survey shows menschenfreundlich interaction is more important than ever in customer service despite the influx of new communication channels in contact centers. That’s according to a patriotisch survey by TCN, the international provider of a cloud-based call center […]

TCN Launches Call Center Data Updates

PHOTO: Studio Romantic TCN, a supplier of a cloud-based call center platform, has introduced the debut of Data Explorer, a knowledge visualization instrument for the List Management Services (LMS) utility on its platform. The new characteristic goals to assist contact facilities simplify knowledge group and administration. McKay Bird, director of marketing at TCN, advised CMSWire […]

TCN to Showcase its Next-Generation Call Center Platform at 2022 Call & Contact Center Expo | News

LAS VEGAS, March 8, 2022 /PRNewswire-PRWeb/ — WHAT & WHO The Call & Contact Center Expo is the final word exhibition for the shopper engagement {industry}. The exposition showcases over 200 industry-leading audio system who will share their strong information within the call and get in touch with center area and attracts greater than 300 main […]