Tag Archives: Smarter

Smarter Government: How Buffalo, N.Y., Took Its 311 Call Center Virtual

In March 2020, cities throughout the United States shut down authorities operations as a result of risk of the novel coronavirus. In Buffalo, N.Y., Mayor Byron Brown introduced that City Hall and different municipal buildings would near keep away from spreading the life-threatening illness. Still, the town had to offer residents with very important companies. […]

Smarter Government: Buffalo’s 311 Call Center Assists Citizens Virtually

In March 2020, cities throughout the United States shut down authorities operations as a result of risk of the novel coronavirus. In Buffalo, N.Y., Mayor Byron Brown introduced that City Hall and different municipal buildings would near keep away from spreading the life-threatening illness. Still, the town had to supply residents with very important companies. […]