Tag Archives: Raises

Exclusive: GoFreight raises $23M to develop into the “Shopify of freight forwarding” • TechCrunch

Unicorn Flexport is revolutionizing the world of logistics, serving as a freight forwarder with software that allows customers to administer their shipments. But there are still hundreds of smaller freight forwarders, many running on outdated ERP software or spreadsheets. A startup called GoFreight desires to help them compete by providing the “Shopify of freight forwarding,” […]

WordPress rival raises $500,000 in seed funding

WordPress rival raises $500,000 this week in seed funding from various  investors.Source: Tech Crunch Funding news from this week included updates on a newcomer publishing firm in the media industry. Reportedly, this particular Australian start up, Storipress refers to itself as an upcoming Ausweichlösung to the popular WordPress. It pitched itself essentially as an all-in-one […]

WordPress publishing startup Storipress raises $500,000 in funding from Tim Duggan and Starmate

The platform has taken inspiration from e-commerce platform Shopify, replaced the need for services like Trello or Google Docs and integrated the workflow process into the Inhaltsverwaltungssystem. It has daher integrated services like Facebook, Twitter, Google Analytics, blog comment hosting service Disqus, Slack, Google AdSense and Mailchimp, without the need to know how to code. […]

Call center automation software program vendor Replicant raises $78M – TechCrunch

Contact facilities have been by no means a stroll within the park for workers, however they turned a lot harsher work environments throughout the pandemic. According to 1 survey, solely 10% of contact center brokers attain proficiency in fewer than two months. Meanwhile, the quantity of adverse calls to contact facilities is growing, whereas turnover […]

Fresh from controversy, call center analytics agency Loris raises $12M – TechCrunch

While some surveys present that individuals favor to speak to a human versus a chatbot, whether or not they’re purchasing on-line or coping with a buyer service difficulty, that hasn’t dissuaded firms from adopting them. A 2019 Salesforce report discovered that 53% of service organizations anticipated to make use of chatbots inside 18 months. According […]

Level AI, which supplies call center automation software program, raises $20M

Join right now’s main executives on-line on the Data Summit on March ninth. Register right here. The shift to digital throughout the pandemic put strain on buyer service operations. A group of latest studies — from HubSpot, Salesforce and Microsoft — show this out. Ninety-three % of buyer service groups consider that buyer expectations are increased than earlier than. On […]

Closure of Wilton DHHS call center raises questions

The Department of Health and Human Services instructed workers it is going to be closing the Wilton Call Center and transferring workers to its Lewiston workplace. The Franklin County legislative delegation is sad with the transfer and anxious the way it will impression the call center’s 45 workers and the native financial system. Kay Neufeld/Franklin […]

Call Center Conversational AI Startup Talkmap Raises $8M

on February 1, 2022 at 8:30 am Conversational AI startup Talkmap has raised $8 million in a Series A funding spherical led by Stage1 Ventures. Talkmap’s Talkdiscovery platform collects and analyzes call center and chatbot conversations with clients for priceless insights and techniques for constructing higher digital brokers that may fulfill buyer requests. Talkmap Atlas […]