Tag Archives: QueueMetrics

Loway Switzerland Announces the Release of QueueMetrics Call Center Suite Version 22.02

Stabio, Switzerland, February 19, 2022 –(PR.com)–¬†Loway SA, main supplier of options for call-center, is glad to announce the brand new model of QueueMetrics. QueueMetrics collects knowledge from the PBX and tracks brokers’ actions, payrolls, targets, conversion charges, ACD, IVR and Music on maintain. It additionally generates outbound and inbound marketing campaign statistics with real-time monitoring, […]