Tag Archives: publication

City of Buffalo’s modern digital 311 call center operation featured in nationwide publication

Submitted Tue, May tenth 2022 04:30 pm The City of Buffalo’s profitable use of a digital 311 call center has as soon as once more obtained nationwide consideration. The present challenge of StateTech journal options the innovation of town’s Division of Citizen Services, which quickly established a distant 311 call center in 2020 when the […]

City of Buffalo’s revolutionary digital 311 call center operation featured in nationwide publication

Submitted Tue, May tenth 2022 04:30 pm The City of Buffalo’s profitable use of a digital 311 call center has as soon as once more acquired nationwide consideration. The present situation of StateTech journal options the innovation of the town’s Division of Citizen Services, which quickly established a distant 311 call center in 2020 when […]