Tag Archives: Loris

Fresh from controversy, call center analytics agency Loris raises $12M – TechCrunch

While some surveys present that individuals favor to speak to a human versus a chatbot, whether or not they’re purchasing on-line or coping with a buyer service difficulty, that hasn’t dissuaded firms from adopting them. A 2019 Salesforce report discovered that 53% of service organizations anticipated to make use of chatbots inside 18 months. According […]