Tag Archives: Government

Maximus government call center workers challenge bosses with 2-day strike – Liberation News

Photo: Striking Maximus worker with her sons. Credit — @CWAUnion On May 23, over 100 call center workers for Maximus Federal in Hattiesburg, Mississippi and Bogalusa, Louisiana launched a two-day strike. With the support of the Communications Workers of America (CWA), workers demanded affordable healthcare and livable wages from Maximus, the nation’s largest federal contractor […]

Smarter Government: How Buffalo, N.Y., Took Its 311 Call Center Virtual

In March 2020, cities throughout the United States shut down authorities operations as a result of risk of the novel coronavirus. In Buffalo, N.Y., Mayor Byron Brown introduced that City Hall and different municipal buildings would near keep away from spreading the life-threatening illness. Still, the town had to offer residents with very important companies. […]

Smarter Government: Buffalo’s 311 Call Center Assists Citizens Virtually

In March 2020, cities throughout the United States shut down authorities operations as a result of risk of the novel coronavirus. In Buffalo, N.Y., Mayor Byron Brown introduced that City Hall and different municipal buildings would near keep away from spreading the life-threatening illness. Still, the town had to supply residents with very important companies. […]

The authorities has arrange a call center for info on help to refugees from Ukraine

Today, on March 2, 2022, the Office of the Government of the Republic of Slovenia for the Support and Integration of Migrants established a authorities call center, the place consultants from varied fields can be out there for explanations concerning Slovenia’s help to residents of Ukraine. The call center can be open daily of the […]

MyGovWatch.com Expands AI-Powered Government Leads Platform to Better Serve Debt Collection and Call Center Industries

COLLINGSWOOD, N.J.– MyGovWatch.com, a authorities bid notification and intelligence website serving the debt assortment and call center industries since 2008, has expanded its platform to greater than 200 {industry} subcategories.  At the identical time, the corporate has introduced customers will now profit from the deployment of a proprietary synthetic intelligence (AI) engine to assist route […]