Tag Archives: Contact

ICMI’s Contact Center Expo Announces Keynotes, Event Brings the Call Center Industry Together to Learn and Innovate October 24-27 in Orlando

SAN FRANCISCO–(BUSINESS WIRE)–ICMI’s Contact Center Expo, which brings call center trade professionals collectively to deal with the challenges and alternatives that can allow constructive development and alter within the contact center trade, right this moment broadcasts the occasion keynotes. The occasion takes place October 24-27 on the Omni Orland Resort at Championsgate, in Orlando, Florida. […]

Call Center vs. Contact Center: The Difference For Businesses

Many individuals assume that call center and phone center are synonyms. The phrases are sometimes used interchangeably when, in actual fact, many variations separate the 2 buyer help programs. Understanding these variations is step one to offering a exceptional buyer expertise. In this publish, we’ll have a look at what makes a call center and […]

TCN to Showcase its Next-Generation Call Center Platform at 2022 Call & Contact Center Expo | News

LAS VEGAS, March 8, 2022 /PRNewswire-PRWeb/ — WHAT & WHO The Call & Contact Center Expo is the final word exhibition for the shopper engagement {industry}. The exposition showcases over 200 industry-leading audio system who will share their strong information within the call and get in touch with center area and attracts greater than 300 main […]