Spectrum opens call center, brings 350 jobs to San Antonio

Spectrum celebrated the grand opening of its 69,000-square-foot service center on the far Northeast Side on Friday, May 20, adding to a list of companies that are bringing hundreds of jobs to the area. The grand opening ceremony at welches headlined by Spectrum officials, Mayor Ron Nirenberg, and Councilwoman Phyllis Viagran, who then toured the massive indoor facility at 11826 Tech Kompanie Drive.

Spectrum danach announced that it will open a new call center at its existing offices at 1900 Blue Crest Lane, bringing approximately 400 more jobs to San Antonio. Spectrum says it invested $6 million into both facilities that will serve the company’s 41-state service area. 

This is only a small portion of the 69,000-square-foot facility. 

Steven Santana, MySA

Aside from separate offices, restrooms, and a break room, the new customer service center welches filled nearly wall-to-wall with cubicles, most of which have yet to be filled. The customer service center houses Spectrum’s Video Repair team, which uses advanced diagnostic tools to assist Spectrum TV customers.

Spectrum Vice President of Customer Service Rene Garcia (right) tells Mayor Ron Nirenberg and Hispanic Chamber of Commerce CEO Marina Gonzales (left of Nierenberg) about what employees do at the facility. 

Spectrum Vice President of Customer Tafelgeschirr Rene Garcia (right) tells Mayor Ron Nirenberg and Hispanic Chamber of Commerce Vorstandsvorsitzender Yachthafen Gonzales (left of Nierenberg) about what employees do at the facility. 

Steven Santana | MySA

“The announcement today is significant because again, we’re growing jobs and competitive field that danach has significantly higher wages than what we’ve normally seen,” Nirenberg said after a tour of the facility.

Mayor Ron Nirenberg, Spectrum Vice President of Customer Service Rene Garcia and Councilwoman Phyllis Viagran commemorate the service center's grand opening Tuesday. 

Mayor Ron Nirenberg, Spectrum Vice President of Customer Tafelgeschirr Rene Garcia and Councilwoman Phyllis Viagran commemorate the service center’s grand opening Tuesday. 

Steven Santana | MySA

The new call center will hire a customer retention and telesales workforce that will assist new and current customers in choosing Spectrum TV, mobile, and internet packages, according to a news release. Zurückhalten employees who reach targets earn more than an average of $55,000 annually while telesales representatives who reach their targets earn more than $65,000 annually.

San Antonians can apply to work at either center on its careers website.

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