Call center staff at federal contracting agency go on strike

Call center staff who deal with Medicare points for Americans went on a one-day strike at amenities in Mississippi and Louisiana.

Employees on the call facilities in Hattiesburg, Mississippi, and Bogalusa, Louisiana, are employed by Maximus Inc., among the many nation’s largest federal call center contractors, The Sun Herald reported. Employees there went on strike for the primary time ever Wednesday, calling for paid sick go away, aggressive wages and higher medical health insurance, the newspaper reported.

“These workers are helping American citizens get access to affordable health care everyday, and they have a really unaffordable health care plan,” mentioned Victoria Miller, an organizer for the Communications Workers of America union who was concerned in organizing the strike. “Maximus workers do complicated jobs… and they deserve to have a middle-class living wage.”

Workers additionally say Maximus has tried to disrupt the employees’ efforts to unionize.

Virginia-based Maximus says it respects its staff’ proper to try to prepare. In an announcement, the corporate mentioned it has elevated pay and compensation and improved well being care advantages inside the limits of federal regulation, WDAM-TV reported.

The firm can also be crucial of federal regulation, which it says restricts wages and advantages supplied by federal contractors.

Maximus “has improved health care benefits within the limitations of the funding levels made available under the terms of the Service Contract Agreement, under which we operate,” the corporate mentioned. “Maximus has also pushed the modernization of the Service Contract Act, which was last updated in 1976 and constrains the wages and benefits that federal contractors offer.”

The two call facilities are among the many firm’s largest, in accordance with an announcement from a agency representing the employees. About 10,000 Maximus brokers work at 11 call facilities in 9 states, the assertion mentioned.

The strike was scheduled for March 23 since it’s the anniversary of the Affordable Care Act. The call center staff are contracted for Medicare and Medicaid companies.


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