Additional call center set as Covid hotline receives overwhelming response

The SAR authorities is mulling a fourth hotline center because the “StayHomeSafe” hotline has acquired over 10,000 requests for assist from residents every day.

The Home Affairs Department beforehand arrange a 24-hour phone hotline to offer assist and help to individuals present process house quarantine below the “StayHomeSafe” Scheme. Citizens can attain operators of the hotline by dialing 1833 019.

Speaking on a radio program on Monday, Acting Secretary for Home Affairs Jack Chan Jick-chi stated a fourth hotline center might enhance the variety of strains out there to 550.

He additionally stated authorities are set to introduce a cellular utility that might permit customers to request assist with the app.

Meanwhile, Chan stated the hotline will present help to these contaminated ready at house for hospital admission, by which staffers will organize the distribution of the anti-epidemic kits for them.

He stated such an association will start as a pilot program in a couple of districts together with Wong Tai Sin, Kowloon City, Yau Tsim Mong District, and the Southern District.

He stated individuals topic to obligatory testing and have been confined at house ought to ask their pals and kinfolk for resupply, or flip to on-line procuring with a purpose to reserve the sources for the needy.

Read extra: Hong Kong launches hotline for these below house quarantine

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